The following nine categories are designed to allow ISVs and software developers to show their skill in delivering business applications for their customers. The judges will be looking for entries that show a real understanding of the customer’s requirements and the ability to deliver software to specification and time scale while meeting or exceeding agreed customer targets.
Entries will have to describe a particular solution for a client and focus on how the application met their needs. These categories are NOT to be seen as software product awards. They are about real world customer solutions.
Relationship Management Solution
This category recognizes the best software solution designed to expand a company's knowledge and relationships with its current or potential customers and/or partners. This includes CRM, PRM, SFA, marketing automation, personalization products and services.
The judges will be looking for innovation in the way the software solution is designed around the organisations operations or transforms those operations.
ERP/Supply Chain Management Solution
This category recognises the best solution for managing the operations of an organisation and enabling coordination and collaboration with suppliers, partners, external service providers, and customers. The solution could include tracking of goods from sourcing raw materials, through manufacture, scheduling and delivery to the end customer.
Information & Document Management
Most information is now stored digitally. Recording, cataloguing, managing, reporting and integrating this information into real business systems is a massive issue to all businesses. This award category looks at software solutions that help businesses manage digital information through its lifecycle. The judges are looking for real world examples for particular customers.
Business Intelligence and Analytics Solution
As organisations struggle to keep up in the fast modern business environment they are looking more and more to the software industry to help them understand their business better and make more informed decisions. This category is for Business Intelligence and Knowledge Management applications that have enabled businesses to gain an advantage from understanding and capitalising on the information they already possess in the organisation.
Communications and mobility are changing the way organisations and individuals work and interact. Underpinning this communications revolution are software applications that help service providers to deliver and bill these services, organisations to mobilise their work force and individuals to access their critical applications wherever they are located. This award is looking for the most innovative communications or mobility software solution across any industry sector.
Vertical Market Solution
Organisations across all industry and government sectors have benefited over the years from software applications specifically tailored to the needs of their business. Solutions in this category must be innovative and have given the customer a business advantage in their sector.
The software provider must show their understanding of the industry sector and how they have tailored the software to match its characteristics.
Almost half of all IT solutions across Europe are implemented within local and central government as well as government agencies. This category recognises the great work done by software companies on behalf of their government clients.
The judges will be looking for solutions particularly tailored to meet the demands of the local or central government department or agency.
With more and more software applications being delivered using aSoftware as a Service business model, this award category is designed to recognise ISVs who have most successfully adopted the SaaS model. ISVs should describe a solution for one of their customers and how it transformed their business.
Software Innovation Solution of the Year
The software community is recognised as a leading innovative industry and at the forefront of our new digital economy. This final category in the ISV section is for software solutions that are particularly innovative in the way they address the customer’s issues or use leading edge technology to give their customer a business advantage.